Terms of Service

Last updated: August 31, 2026

These Terms of Service govern your use of PromoLink, a music promotion platform operated by IAMT Music 2021 SCP. By creating an account or using PromoLink, you agree to these terms.


1. Service Description

PromoLink is a music promotion platform that enables labels, artists and agencies to create and deliver promotional campaigns via email and Instagram direct messages. The platform provides tools for contact management, campaign analytics, Instagram comment management, SmartLink creation, and AI-assisted content generation.

PromoLink acts as a technical delivery provider. Users are solely responsible for the content they create and distribute through the platform.


2. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 18 years old to use PromoLink.
  • One person or entity may maintain multiple sender profiles under a single account.
  • PromoLink reserves the right to suspend or terminate accounts that violate these terms.

3. Acceptable Use

You agree to use PromoLink only for legitimate music promotion purposes. You must not:

  • Send unsolicited bulk emails or spam
  • Upload contact data that was not lawfully obtained
  • Distribute content that infringes on intellectual property rights
  • Use the platform for any illegal purpose
  • Attempt to access other users' data or accounts
  • Use automated systems to scrape or extract data from PromoLink
  • Interfere with the platform's operation or security
  • Send messages containing malware, phishing links or deceptive content
  • Misrepresent your identity or affiliation when sending campaigns

4. Content and Intellectual Property

4.1 Your Content

You retain all rights to the content you upload to PromoLink, including audio files, artwork and campaign text. By uploading content, you grant PromoLink a limited license to store, process, transcode and deliver that content as necessary to provide the service.

4.2 Responsibility for Content

You represent and warrant that you have the right to upload and distribute all content through PromoLink. You are solely responsible for ensuring that your content does not infringe on any third party's intellectual property rights.

4.3 Audio Processing

When you upload audio files, PromoLink may automatically generate additional formats (MP3 320kbps, MP3 192kbps, AIFF) for delivery purposes. These transcoded files are subject to the same license terms as the original upload.


5. Contact Data and Email Campaigns

  • You are the Data Controller for all contact data you upload to PromoLink.
  • You must have a lawful basis (such as consent or legitimate interest) for contacting each individual.
  • You must comply with GDPR, CAN-SPAM, and all applicable email regulations.
  • You must honour unsubscribe requests promptly.
  • PromoLink reserves the right to suspend sending capabilities if abuse is detected.

6. Instagram Integration

PromoLink offers integration with Instagram through the Meta Platform. By connecting your Instagram Business Account, you agree to the following additional terms:

6.1 Meta Platform Compliance

6.2 Instagram Comment Management

  • PromoLink synchronizes comments from your Instagram posts to enable review and response through the PromoLink dashboard.
  • AI-generated reply suggestions are provided for convenience. You are responsible for reviewing and approving all replies before they are posted.
  • PromoLink is not responsible for any consequences resulting from replies you approve and post.

6.3 Instagram Direct Messages

  • You may use PromoLink to send direct messages to contacts whose Instagram usernames you have provided.
  • You are solely responsible for ensuring you have an appropriate relationship with each recipient before sending messages.
  • You must comply with Instagram's messaging policies and Community Guidelines.
  • PromoLink is not responsible for any account restrictions imposed by Instagram due to your messaging activity.
  • Message delivery is subject to Instagram's API availability and rate limits.

6.4 Disconnecting Instagram

You can disconnect your Instagram account at any time through PromoLink's settings or through Instagram's app settings. See our Privacy Policy for details on data handling upon disconnection.


7. Subscriptions and Payments

7.1 Plans and Pricing

PromoLink offers a free plan and paid subscription plans (Artist, Label, and Agency). The free plan includes monthly allowances at no cost and requires no payment method (currently 1 Artist Toolkit automation and 50 emails per month). Paid plans provide larger monthly allowances of automations, emails, sender profiles, and team members, plus additional features, and are billed monthly or annually. Where enabled, usage beyond a plan's monthly allowance is billed at published per-unit overage rates (currently EUR 5 per additional automation and EUR 10 per 1,000 additional emails). Accounts created before the introduction of plans remain on their prior pay-as-you-go billing unless they choose to upgrade to a plan.

7.2 Billing

  • Subscription fees are billed in advance through Stripe at the start of each billing period; usage-based overage (and pay-as-you-go usage for grandfathered accounts) is processed at the end of the billing period.
  • You authorize PromoLink to charge your payment method for subscription and usage-based fees.
  • Prices may change with 30 days prior notice via email.
  • All prices are displayed in EUR and are exclusive of applicable VAT/taxes unless stated otherwise.

7.3 Cancellation and Refunds

You may cancel a paid plan at any time. Your plan stays active until the end of the current billing period and does not renew thereafter, and you are not charged for future periods. Free-plan and grandfathered pay-as-you-go accounts have no recurring subscription to cancel and are charged only for usage actually incurred. Fees for completed billing periods and usage already incurred are non-refundable except where required by law.

7.4 Data Portability and Switching (EU Data Act)

In compliance with Regulation (EU) 2023/2854 (EU Data Act), you have the right to:

  • Export all your data (contacts, campaigns, analytics) in machine-readable format (CSV, JSON) at any time through the dashboard.
  • Terminate your use of the platform with no more than 2 months notice.
  • Receive your data export within 30 days of request.
  • No switching charges apply for data export or account termination.

8. AI Features

  • PromoLink uses AI from two providers: Anthropic (Claude) and OpenAI. Anthropic powers promo email drafting, release digests, blog drafts and the in-product support assistant. OpenAI powers Instagram comment reply suggestions, direct message drafting and the internal sales assistant.
  • Where AI drafts content for you, it is a suggestion. You are responsible for reviewing, editing and approving anything AI-generated before it is sent or published.
  • PromoLink does not guarantee the accuracy, appropriateness or quality of AI-generated content.
  • Some AI features do send personal data to the provider, because the feature cannot work without it. Drafting a promo email sends the recipient's name and genre; drafting an Instagram reply sends the commenter's username and their comment; drafting a direct message sends the recipient's name and handle. Only the fields needed for that specific draft are sent, and no contact database is shared in bulk.
  • The support assistant reads your own account state (plan, allowance, campaigns, billing window) in order to answer your questions, and sends what it reads, together with what you type in the chat, to Anthropic. It cannot read another customer's account, and it cannot make changes to yours.
  • You are talking to an AI whenever the interface says so. The support assistant identifies itself as an AI in every conversation, and a route to a human is available at all times.
  • We use these providers under their commercial API terms, which do not permit them to train their models on data submitted through the API.

9. Limitation of Liability

PromoLink is provided on an "as is" and "as available" basis. To the fullest extent permitted by law:

  • PromoLink makes no warranties regarding the availability, reliability or accuracy of the platform.
  • PromoLink is not liable for any email delivery failures, Instagram API outages, or third-party service disruptions.
  • PromoLink is not responsible for the content created, uploaded or distributed by Users.
  • PromoLink's total liability for any claim arising from these terms shall not exceed the amount paid by the User in the 12 months preceding the claim.

10. Termination

  • You may terminate your account at any time by contacting support.
  • PromoLink may suspend or terminate your account if you violate these terms, abuse the platform, or engage in activity that could harm other users or the service.
  • Upon termination, your data will be handled in accordance with our Privacy Policy.

11. Governing Law

These terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Barcelona, Spain.


12. Changes to These Terms

PromoLink may update these Terms of Service as needed. Significant changes will be communicated to Users. Continued use of the platform after changes constitutes acceptance of the updated terms.


13. Referral Programme

PromoLink operates a referral programme. Participation is optional, and nothing in this section limits your rights under section 7 as a subscriber.

13.1 Taking part

Any account holder may generate one personal referral code from the Referrals page. A code is issued per account and cannot be transferred. You share the code directly; the person you refer enters it at Stripe Checkout when they subscribe.

You may promote your code truthfully and on your own channels. You may not present yourself as PromoLink, buy advertising against PromoLink's own brand terms, post the code to coupon or deal aggregators, or use unsolicited bulk messaging to distribute it.

13.2 What the person you refer receives

A valid referral code gives the person who uses it 50% off their first invoice on any plan, applied once by Stripe at checkout. It applies to that single invoice: a monthly subscription renews at the full rate in month two, and an annual subscription renews at the full rate in year two. It cannot be combined with another discount code on the same invoice, and it is available only to customers who have not paid PromoLink before.

13.3 What you receive

When an invoice you referred is paid, we credit your referral balance with:

  • a one-off activation amount of EUR 10.00, or USD 11.00 where the invoice is in US dollars, on the first invoice that customer pays; and
  • a share of every invoice that customer pays, including renewals, on the terms in 13.8.

The share is 20%. It becomes 25% once you have ten or more referred customers who have paid at least one invoice, and the higher rate then applies to all of your referrals, including those already paying.

The share continues for as long as that customer's subscription continues and this programme is in force. Section 13.8 sets out how we may change or end the programme and what happens to amounts already credited when we do.

The share is calculated on the amount paid excluding VAT and any other transaction tax. Tax collected on an invoice is remitted to the relevant tax authority and is not revenue to PromoLink or to you. Credits are made in the currency of the invoice that produced them.

13.4 When earnings become withdrawable

Each amount credited is held for 30 days from the date it is credited. This period covers the refund and chargeback window on the underlying payment. If the underlying payment is refunded, reversed or charged back during that period, the corresponding credit is cancelled.

After 30 days the amount becomes available to withdraw. Available balances do not expire.

13.5 Withdrawals

Withdrawals start at EUR 50.00. Amounts below that remain in your balance and continue to accumulate.

Where our payment provider supports payouts to your country, you connect your own account and withdraw yourself. A transfer fee of 0.25% plus EUR 0.25 is deducted from each withdrawal. Our provider supports payouts to a limited set of countries and that set is theirs, not ours; where your country is outside it, you may request a transfer and we will arrange it manually, and no transfer fee is charged for those.

Withdrawals require you to complete our payment provider's identity verification. We do not control that process and cannot complete it on your behalf. We may withhold a withdrawal where verification is incomplete or where we reasonably believe this section has been breached.

13.6 Taxes

Amounts you earn under this programme are your income. You are responsible for declaring them and for any tax due on them in your own jurisdiction. PromoLink does not withhold tax and does not provide tax advice. Where law requires us to report or withhold, we will do so and will tell you.

13.7 What is not allowed

The following do not earn a referral credit, and any credit already made for them may be cancelled:

  • referring yourself, including using a second account you control. Accounts are treated as the same person where they share an identity, a payment method or an email address that resolves to the same inbox;
  • arrangements whose purpose is to obtain the discount or the share rather than to introduce a genuine new customer, including reciprocal referrals between accounts under common control;
  • subscriptions that are refunded, reversed, charged back, or cancelled within the holding period;
  • codes obtained or used through misrepresentation, or accounts created for the purpose of generating credits.

Where we cancel credits under this clause we will tell you and say why. The discount already applied to a customer's invoice is not reversed.

13.8 Changes and ending the programme

We may change the rates, the holding period, the withdrawal minimum, the fee or any other term of this programme, and we may end the programme, on 30 days notice by email to participants.

Amounts already credited at the time notice takes effect remain payable under the terms in force when they were credited. Amounts still inside the 30-day holding period at that time complete that period and become payable in the normal way. Where the programme ends and your balance is below the withdrawal minimum, the minimum does not apply to that final payment: we pay what you have earned rather than keeping it because it is too small to withdraw.

We may suspend or remove an individual account from the programme where we reasonably believe this section has been breached, or where required by our payment provider or by law.

13.9 If your account closes

If you close your PromoLink account, or we close it, any available balance remains payable and we will arrange the transfer, subject to the identity verification in 13.5. Amounts still inside the holding period complete that period first. Referrals attached to a closed account stop producing new credits from the date it closes.

13.10 What we tell each side about the other

When somebody uses your code and pays, we tell you the name of the account that did, so that a credit is not an unexplained figure. We do not disclose their email address, their plan, what they pay, or anything else about their account, and we tell them nothing about you beyond the fact that a code was applied.

13.11 Relationship

Participation does not make you an employee, agent, partner or joint venturer of PromoLink, and does not entitle you to represent PromoLink or to bind it.


14. Contact Information

For questions about these terms, please contact: office@iamtmusic.com

IAMT Music 2021 SCP
c/ Suissa 8, 2-1
Barcelona, Spain
VAT ESJ05494513